Contact Information

E-mail Addresses

General e-mail communication with STRS Ohio does not occur on a secure connection, so do not include any confidential information in e-mails.

Employer-Related Questions
For general questions about your STRS Ohio employer account, contact the Employer Reporting Department at report@strsoh.org.

Online Account Password Assistance
If you have lost your password or need your password reset for your online account; or need to unlock your online account, please see your school’s password administrator.

If you are the password administrator, contact the Employer Reporting Department at report@strsoh.org.

Web Site Problems or Comments
For comments or suggestions about this site, or if you have any problems using this site, contact the webmaster at webmaster@strsoh.org.

Telephone Numbers

Contact the Employer Reporting Department toll-free at 1-888-535-4050.

Employer Reporting hours are:
Monday through Friday, 8 a.m.–5 p.m.

The Employer Reporting fax number is (614) 227-7893

Employer Reporting Education Team

You can contact the STRS Ohio Employer Reporting Education team toll-free at 1-888-535-4050 during business hours. You may also call their direct number listed below or e-mail them.

Kelé Willis
Manager
(614) 227-2914
willisk@strsoh.org

Christopher Castle
Senior Coordinator
(614) 227-2972
castlec@strsoh.org

Stephanie Plant
Senior Coordinator
(614) 227-2930
plants@strsoh.org

Mailing Address

Written correspondence should be sent to:
STRS Ohio
Attn: Employer Reporting
275 E. Broad St.
Columbus, OH 43215-3771

Directions to STRS Ohio

STRS Ohio is located in downtown Columbus and provides free on-site parking for visitors. Click here for detailed directions and a map.