NRS Services

STRS Ohio has contracted with Nationwide Retirement Solutions (NRS) to administer the defined contribution portion of the STRS Ohio Defined Contribution and Combined Plans. NRS offers the following services for members with a defined contribution account:

Investment Assistance
You may contact an NRS retirement specialist to discuss your investment choices by phone.

Phone:
NRS Retirement Specialist
1-866-332-3342 (toll-free)
Monday–Friday, 8 a.m.–6 p.m.

Processing Transactions & Web Questions
You may obtain assistance in modifying your asset allocation over the phone or through the Web site. Also, you can ask questions about the NRS/STRS Ohio Defined Contribution Web site by e-mail. 

Phone:
NRS Customer Service Representative
1-866-332-3342 (toll-free)
Monday–Thursday, 8 a.m.–9 p.m.
Friday, 8 a.m.–6 p.m.

E-Mail:
STRSOH@nationwide.com