Contact Information

You can contact STRS Ohio’s Employer Reporting Department by calling, writing or sending an e-mail.

E-mail Addresses

General e-mail communication with STRS Ohio does not occur on a secure connection, so do not include any confidential information in e-mails.

Employer-Related Questions
For general questions about your STRS Ohio employer account, contact one of our employer representatives by sending an e-mail to report@strsoh.org.

Online Account Password Assistance
If you have lost your password or need your password reset for your online account; or need to unlock your online account, please see your school’s password administrator.

If you are the password administrator, contact Employer Reporting at report@strsoh.org.

Web Site Problems or Comments
For comments or suggestions about this site, or if you have any problems using this site, contact the webmaster at webmaster@strsoh.org.

Telephone Numbers

Contact STRS Ohio’s Employer Reporting Department toll-free at 1-888-535-4050.

Employer Reporting hours are:
Monday through Friday, 7 a.m.–5 p.m.

The Employer Reporting fax number is (614) 227-7893

Employer Advisors

You can contact an STRS Ohio employer advisor toll-free at 1-888-535-4050 during business hours. You may also call their direct number or e-mail them.

Christopher Castle
Employer Advisor
(614) 227-2972 — direct number
castlec@strsoh.org

Stephanie Plant
Employer Advisor
(614) 227-2930 — direct number
plants@strsoh.org

Kelé Willis
Manager, Employer Advising
(614) 227-2914 — direct number
willisk@strsoh.org

Mailing Address

Written correspondence should be sent to:
State Teachers Retirement System of Ohio
Attn: Employer Reporting
275 E. Broad St.
Columbus, OH 43215-3771

Directions to STRS Ohio

STRS Ohio is located in downtown Columbus and provides free on-site parking for visitors. Click here for detailed directions and a map.