Services Available From STRS Ohio
STRS Ohio recognizes the importance of the decision you are making. That’s why we offer several services to help you make the decision that will best meet your goals for retirement.
Informational Materials
The retirement plan selection packet contains information to help you consider which retirement plan option best meets your needs. It is important for you to review the items in your packet — including the Retirement Plan Comparison Chart.
Member Services Center
By calling toll-free 1-888-227-7877, you’ll have access to professionals who can answer your questions about each plan. The Member Services Center can be reached Monday–Friday, 8 a.m.–5 p.m.
Additional Services
If you enroll in the Defined Benefit Plan, you will receive a statement each October that will show your account value, service credit and other information. Quarterly statements will be issued to members choosing the Defined Contribution Plan. Members in the Combined Plan also will receive a quarterly statement for the defined contribution portion of their account, plus an annual statement for the defined benefit portion.
STRS Ohio provides educational seminars and workshops to help you plan for a financially secure future — at all stages of your career. These are offered throughout the state. In addition, STRS Ohio periodically publishes newsletters to keep you informed about plan changes, legislative initiatives and other events of interest and offers an e-mail news service.
For Investment Assistance
STRS Ohio has contracted with Nationwide Retirement Solutions (NRS) in administering the defined contribution aspects of the STRS Ohio retirement plan options. NRS retirement specialists can discuss your investment choices with you by telephone. Just call toll-free 1-866-332-3342, Monday–Friday, 8 a.m.–6 p.m. to talk with an NRS representative.
If you choose the Defined Contribution Plan or Combined Plan, you may use an interactive voice response system or the STRS Ohio Web site to access account information using a personal password. NRS customer service representatives will also be able to assist you. You will be able to:
- Change how your contributions are allocated,
- Move existing funds among the various investment choices, and
- Access performance information about each investment choice.
Web site
The STRS Ohio Web site is considered one of the best available among public pension plans. One of its features is a Personal Account Information section. With the use of a password issued only to you, you can access your individual account throughout your career.
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