Contact Information

You can contact STRS Ohio by calling, writing or sending an e-mail. Or, if you would like, you may also request to have an STRS Ohio associate call you at your convenience.

E-mail Addresses

Member or Benefit-Related Questions
For general questions about your STRS Ohio account, contact one of our member counselors by sending an e-mail to ContactUs@strsoh.org. Please note that e-mail submissions on this site are unsecured, so only include your name and the last four digits of your Social Security number with your message.

Do not include confidential information in your e-mail since e-mail submissions through this site are unsecured.

Health Care-Specific Questions/Comments
For questions or comments relating to STRS Ohio’s optional health care program, changes to the program or funding of the program, e-mail STRS Ohio at HCquestions@strsoh.org. Please note that e-mail submissions on this site are unsecured, so only include your name and the last four digits of your Social Security number with your message.

Online Account Password Assistance
If you have lost or forgotten your password for your online account; or need to unlock your online account, you can use the password reset application to create a new password that will let you access your account right away.

If you are unable to reset your password using the online application, or need further assistance, contact the webmaster at webmaster@strsoh.org. Please note that e-mail submissions on this site are unsecured, so only include your name and the last four digits of your Social Security number with your message.

Web Site Problems or Comments
For comments or suggestions about this site, or if you have any problems using this site, contact the webmaster at webmaster@strsoh.org. Please note that e-mail submissions on this site are unsecured, so only include your name and the last four digits of your Social Security number with your message.

Employment Opportunities
To submit your résumé for consideration by STRS Ohio for a position opening, e-mail it to STRS Ohio in a text or Microsoft Word format to resumes@strsoh.org.

 

Telephone Number

Contact STRS Ohio’s Member Services Center toll-free at 1-888-227-7877.

The Member Services Center hours are:
Monday through Friday, 8 a.m.–5 p.m.

Mailing Address

Written correspondence should be sent to:
State Teachers Retirement System of Ohio
275 E. Broad St.
Columbus, OH 43215-3771

Directions to STRS Ohio

STRS Ohio is located in downtown Columbus and provides free on-site parking for members. Click here for detailed directions and a map.

Optional Health Care Plan Providers

Click here to see contact information for health care providers associated with STRS Ohio.

 

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