Individual Counseling

It is advisable to schedule an individual counseling session at least three years before you plan to retire and again six to 12 months from retirement. This session can take place at our office in Columbus, at a field location near your home or school, or by phone through an individual Teleconference.

The STRS Ohio Teleconference

The Teleconference is a convenient way for members to obtain an accurate benefit estimate and information about retirement benefits. Through a Teleconference, you can talk by phone with an STRS Ohio benefits counselor. Teleconference appointments are available:

  • Monday, between 11:30 a.m. and 8 p.m.;
  • Tuesday–Thursday, between 7:45 a.m. and 5 p.m. (during the school year); and
  • Monday–Thursday, between 7:45 a.m. and 4 p.m. (during July and August).

If you have a scheduled teleconference click here.

There are two ways to schedule your appointment:

Conference at the STRS Ohio Building

You may meet with a benefits counselor at the STRS Ohio Building in Columbus between the hours of 8 a.m.–5 p.m., Monday–Friday. To make an appointment, call STRS Ohio toll-free at 888‑227‑7877.

Conference Near a Member’s Home or School

STRS Ohio benefits counselors travel throughout Ohio to provide individual counseling sessions at various locations.

There are two ways to schedule your appointment:

Appointment times are scheduled at most locations between 11 a.m.–7 p.m. For the best selection of available dates and times we encourage you to schedule an appointment as soon as scheduling begins.

One-on-one counseling dates and locations are listed below.

Date First Date to Schedule Location
Findlay
Elyria
Sandusky
Cincinnati/Blue Ash
Akron/Fairlawn
Toledo/Maumee
Youngstown/Boardman
Cleveland/Beachwood
Cleveland/Westlake
North Canton
Ashtabula
Elyria
Coshocton
Defiance
Cambridge
Portsmouth
Toledo/Oregon
Chillicothe
Tiffin
Strongsville
Mansfield
Cincinnati/Blue Ash
Dayton/Englewood
Toledo/Maumee
Dayton/Beavercreek
Gallipolis
Wooster
Cincinnati