Individual Counseling

It is advisable to schedule an individual counseling session at least three years before you plan to retire and again six to 12 months from retirement. This session can take place at our office in Columbus, at a field location near your home or school, or by phone through an individual teleconference.

There are two ways to schedule your appointment:

Teleconference

The teleconference is a convenient way for members to obtain an accurate benefit estimate and information about retirement benefits. Through a teleconference, you can talk by phone with an STRS Ohio benefits counselor. Teleconference appointments are available:

  • Monday–Thursday, between 7:45 a.m. and 8 p.m. (during the school year); and
  • Monday–Thursday, between 7:45 a.m. and 4 p.m. (during July and August).

If you have a scheduled teleconference click here.

Counseling at STRS Ohio

You may meet with a benefits counselor at STRS Ohio in Columbus between 8 a.m. and 5 p.m., Monday–Friday.

Counseling Near a Member’s Home or School

STRS Ohio benefits counselors travel throughout Ohio to provide individual counseling sessions at various locations.

Appointment times are scheduled at most locations between 11 a.m. and 7 p.m. Appointments can be scheduled up to three months in advance.

One-on-one counseling dates and locations are listed below.

Date Location
Strongsville
Mansfield
Cincinnati/Blue Ash
Dayton/Englewood
Toledo/Maumee
Dayton/Beavercreek
Gallipolis
Wooster
Cincinnati
North Canton
Cincinnati/Eastgate
Oxford
Cuyahoga Falls
New Philadelphia
Toledo/Maumee
Youngstown/Boardman
Dayton/Beavercreek
Independence
St. Clairsville
Cincinnati/Blue Ash
Lima
Sandusky
Sidney
Marietta
Athens
Middleburg Heights
Mentor
Bowling Green
Findlay
Elyria
Cincinnati/Blue Ash
Akron/Fairlawn