Keeping You Informed — STRS Ohio Member Services Update

STRS Ohio continues to value the safety and health of our members, stakeholders and associates. We are continuing to offer retirement counseling meetings via teleconference to meet members’ needs. Members can schedule a teleconference through their Online Personal Account or by calling STRS Ohio toll-free at 888-227-7877. We are not scheduling in-person appointments at our Columbus office at this time, and we will not send benefits counselors around the state for in-person counseling this fall. The office remains closed to visitors at this time.

As an additional safety measure, STRS Ohio Member Education seminars have been changed to online webinars that can be viewed from a home computer, tablet or other mobile device. A list of webinars is available in the Counseling & Seminars section.

STRS Ohio staff continues to provide services that our members value without interruption. Our call center is fully staffed each day and many STRS Ohio services — including tax and bank changes and applying for benefits — can be completed through a member’s Online Personal Account. Most forms and publications are also available on this website.

We urge all of our members and stakeholders to stay safe and use care to stop the spread of the coronavirus. You can find additional safety precautions at and information about COVID-19 in Ohio at