For general questions about your STRS Ohio employer account, contact the Employer Reporting Department by filling out this contact form:
If you have lost your ESS password, need your password reset or need to unlock your online account, please contact your school’s password administrator or contact the Employer Reporting Department at [email protected].
For comments or suggestions about this site, or if you have any problems using this site, contact the webmaster at [email protected].
General email communication with STRS Ohio does not occur on a secure connection, so do not include any confidential information in emails.
Contact the Employer Reporting Department toll-free at 888‑535‑4050. Employer Reporting hours are Monday–Friday, 8 a.m.–5 p.m. Employer Reporting fax number is 614‑227‑7893.
The Employer Reporting Education team develops and facilitates employer training on STRS Ohio required reporting procedures. We communicate updates to policies and practices, maintain the employer website with up-to-date information and provide trusted resources such as instruction manuals, fact sheets, workshop workbooks and online education materials.
You can contact the Employer Reporting Education team toll-free at 888‑535‑4050 during business hours. You may also call us directly or email [email protected].
STRS Ohio is located in downtown Columbus and provides free on-site parking for visitors. Click here for a detailed map.
STRS Ohio does not tolerate any type of fraud, waste, theft or abuse related to STRS Ohio benefits, health care coverage and business or other dealings with the retirement system. STRS Ohio will investigate all credible reports of suspected fraud, waste, theft or abuse and may pursue prosecution or other legal action if it finds evidence that fraud, waste, theft or abuse may have occurred.
Suspected fraud, waste, theft or abuse can be reported by calling the STRS Ohio Fraud Reporting line toll-free at 800‑677‑4038 or by sending the information in an email to [email protected].
STRS Ohio will not retaliate against any person/entity for making a report in good faith. Baseless allegations, made with disregard for truth or accuracy, or frivolous complaints will not be tolerated. People making such allegations may be subject to legal actions by the individuals accused of fraudulent conduct.