Member Services

STRS Ohio provides numerous services for active teachers and benefit recipients from one-on-one counseling to newsletters to retirement planning to seminars and workshops. For more information about STRS Ohio’s services, select one of the topics below:

Information Resources

Member Services Center

Our dedicated team of member service representatives is available to answer your questions. They can provide you with information, publications and forms; assist with problems; make appointments; and offer follow-up support. Call STRS Ohio toll-free at 888‑227‑7877 from 8 a.m.–5 p.m., Monday through Friday.


You can ask questions and request publications or benefit estimates through email. Please note that email submissions on this site are unsecured, so only include your name and the last four digits of your Social Security number or STRS Ohio account number with your message.