Direct Deposit

All benefit recipients who live in the United States must receive their benefit payment through direct deposit to a checking, savings or investment account. Direct deposit ensures the safe, reliable and timely delivery of monthly payments to our benefit recipients. STRS Ohio requires members provide direct deposit information during the retirement application process. Benefit payments are deposited to accounts on the first banking day of each month.

If a care facility is a court appointed guardian of the estate or the representative payee, the facility can direct the payment to a bank account. The facility must provide court documentation to STRS Ohio that states they are the representative payee.

To change your direct deposit account information, log into your Online Personal Account and select "Change Direct Deposit Information" under "Your Account and Benefits." If you do not have an Online Personal Account, click here to create one.

If you are a benefit recipient and live outside of the United States, you may change direct deposit information through your online account if your funds are currently deposited in a U.S. bank and you will continue using a U.S. bank. If you currently use a foreign bank and want to make a change, you will need to complete a paper Direct Deposit Form and send it to STRS Ohio.

Contact the Member Services Center toll-free at 888‑227‑7877 if you have any questions.